Lester Pyatt –Managing Director Omark Hospitality
Solutions has completed the formulation of a new programme due to hit the
market after the Easter Holidays.
Lester said “For the past five years I’ve been working on
a one to one basis with landlords of various licensed operations absorbing
information about their issues and concerns, and creating “done for you” packages
to improve productivity, to give more control over their day to day operations
and consequently increase their turnover and profit.
I wanted to offer a Business Development Programme that
was flexible because landlords have different set skills. A guaranteed return
on investment gives piece of mind and dismisses scepticism and apprehension
about costly consultancy services.
Whilst the programme will achieve success Pyatt gives a
word of caution. “It’s not for everyone. Whilst I’ll impress on the operator
that the system gives more control, thus in the longer term making managing
operations easier, initially they will need to adopt a smarter work ethic and make some tough
decisions. Unfortunately some do not have the aptitude or tenacity to make it
happen”.
Pyatt notes that the first twelve months are critical for
new entrants to the sector where more rigorous “fit for purpose” examination
requirements should be administered by Pub companies and governing bodies. Followed by “on the go” coaching and training
programmes which are relevant for today’s competitive market. “We have all seen
the carnage and debris due to past “broken” sector systems. Now is the time to
put it right”.
“It’s all about raising standards. In five years’ time I
hope we have a more concentrated, nimble, agile sector with adept Landlords and
Pub Operators focussed on serving their customer’s needs and requirements to
mutual financial benefit.
“In the meantime I’m currently in talks with the
Institute of Hospitality to attain endorsement for this programme and now have
recognition for the Government’s Growth Accelerator Scheme to identify progressive
companies and individuals within the pub sector eligible for funded business
development and coaching programmes in the Hereford and Worcester post code
area.
Lester Pyatt
